Create, Deactivate or Delete User Accounts

Last Updated: Version R2510

Only users with Administrator or User Management levels can create or delete user accounts. Refer to User Access Levels for details.

  1. From the bottom of the left menu, click Settings.

  2. From the left menu, select Users.

Complete the following tasks in the Manage Users screen.

Create an Account

To create an account, you can either Import User Accounts from a file, or you can manually create a new user one at a time.

Manually Create an Account

  1. Click Create New User.

  2. Enter the full name of the user and provide a valid email address. An email invitation will be sent to this address to setup the account password.

  3. Enable at least one Access level. The Access level assignment determines what the user will be able to see and do in the RICOH IA interface. Refer to User Access Levels for details.

  4. Click + Assign Group and choose at least one group that determines their group relationship.

  5. If this user will be performing batch processing, click + Assign Batch Type. Choose at least one batch type. To add a second assigned batch type, click the + symbol. This assignment determines the Work Queues that the user can access.

  6. To add another user manually, click + Add User. Otherwise, click Send Invitation.

Deactivate or Delete an Account

To prevent access to RICOH IA, you can either temporarily deactivate an account or delete it from the platform. In either status, the user will not be able to login.

Click on the vertical ellipses button in the user row, and then choose either Deactivate or Delete from the menu. If you chose Delete, you are required to confirm before the account is deleted. If you chose Deactivate, the Status for the account will change to Inactive.

Refer to Edit a User Account for information about the option to delete a user account.