Manage User Accounts

Last Updated: Version R2510

Only users with Administrator or User Management levels can create or delete user accounts. Refer to User Access Levels for details.

Tasks: 

• Import User Accounts

• Manually Create an Account

• Edit a User Account

• Deactivate or Delete an Account

View Account Status

The Manage Users screen provides a list of user accounts and their accompanying status and login details.

• When an account is created and an invitation is sent, the status appears as 'Pending' until the user clicks the invitation link sent within the email and then sets a password for the account. If the invitation is sent, but the user does not respond to the invitation within 7 days, the link expires. To send a new link, click the Ellipses button located beside the Edit button and select 'Send Invitation' to re-send the email invitation.
  

• After the user successfully logs in, the Status is change to 'Active'.
  

• If an account is Deactivated, the status changes to 'Inactive'. To reactive an account, click the Ellipses button located beside the Edit button and select 'Activate' to allow the user to login.